--- title: What Refuel did in October description: See what Refuel Creative has been up to in October, and explore the world of digital marketing with Refuel Creative. image: https://www.refuelcreative.com.au/hubfs/refuel%20did%20in%20oct.png --- [Skip to content](https://www.refuelcreative.com.au/blog/what-refuel-did-in-october#main-content) [![Refuel Creative](https://www.refuelcreative.com.au/hubfs/Refuel%20TM%20Logo%20-%20Colour/Monza%20Red%20Refuel%20Logo%20SVG%20Trademarked%20RGB.svg "Refuel Creative")](https://www.refuelcreative.com.au) [Let's work together ** ](https://www.refuelcreative.com.au/contact) ** Find your fast track to success - [Who we are ** ](https://www.refuelcreative.com.au/who-we-are) - [Our partners ](https://www.refuelcreative.com.au/who-we-are/our-partners) - [Our values ](https://www.refuelcreative.com.au/who-we-are/our-values) - [Meet the crew ](https://www.refuelcreative.com.au/who-we-are/meet-the-pit-crew) - [Join the team ](https://www.refuelcreative.com.au/who-we-are/join-the-team) - [What we do ** ](https://www.refuelcreative.com.au/what-we-do) - [Digital strategy ](https://www.refuelcreative.com.au/what-we-do/digital-strategy) - [Marketing automation ](https://www.refuelcreative.com.au/what-we-do/marketing-automation) - [HubSpot CRM implementation ](https://www.refuelcreative.com.au/what-we-do/hubspot-crm-implementation) - [Analytics and reporting ](https://www.refuelcreative.com.au/what-we-do/analytics-and-reporting) - [Web design and development ](https://www.refuelcreative.com.au/what-we-do/web-design-and-development) - [Managed WordPress hosting ](https://www.refuelcreative.com.au/what-we-do/managed-wordpress-hosting) - [SEO ](https://www.refuelcreative.com.au/what-we-do/search-engine-optimisation) - [Google Ads and PPC advertising ](https://www.refuelcreative.com.au/what-we-do/google-ads-and-ppc-advertising) - [Digital advertising and P4P ](https://www.refuelcreative.com.au/what-we-do/digital-advertising) - [Social media marketing ](https://www.refuelcreative.com.au/what-we-do/social-media-marketing) - [Content marketing ](https://www.refuelcreative.com.au/what-we-do/content-marketing) - [Video production ](https://www.refuelcreative.com.au/what-we-do/video-production) - [Email marketing ](https://www.refuelcreative.com.au/what-we-do/email-marketing) - [Training and speaking ](https://www.refuelcreative.com.au/what-we-do/training-and-speaking) - [Smart phone systems ](https://www.refuelcreative.com.au/what-we-do/smart-phone-systems) - [AI and automation ](https://www.refuelcreative.com.au/what-we-do/ai-and-automation) - [Our work ** ](https://www.refuelcreative.com.au/case-studies) - Resources - [Blog ](https://www.refuelcreative.com.au/blog) - [Downloads and resources ](https://www.refuelcreative.com.au/resources) - [Glossary ](https://www.refuelcreative.com.au/glossary) - [Events ** ](https://www.refuelcreative.com.au/events) ### Let's get started - [Set up a meeting ** ](https://www.refuelcreative.com.au/contact) - [Call us on 1300 699 742 ** ](tel:%20+611300699742) - [Get in touch online ** ](https://www.refuelcreative.com.au/contact) - [Submit a support ticket ** ](https://www.refuelcreative.com.au/help/portal/new) - [Login ** ](https://www.refuelcreative.com.au/_hcms/mem/login?redirect_url=https://www.refuelcreative.com.au/) - [Sign up ** ](https://www.refuelcreative.com.au/_hcms/mem/register?redirect_url=https://www.refuelcreative.com.au/) - [Help ** ](https://www.refuelcreative.com.au/help) [** ](https://www.facebook.com/refuel.digital/) [** ](https://www.instagram.com/refuelcreative/) [** ](https://www.linkedin.com/company/refuel-creative/) [** ](https://www.threads.net/@refuelcreative) [** ](https://www.tiktok.com/@refuelcreative) [** ](https://twitter.com/refueldigital) [** ](https://www.youtube.com/@refuelcreative) Stay updated with everything Refuel Subscribe ** ![](https://www.refuelcreative.com.au/hubfs/refuel%20did%20in%20oct.png) Share this article Subscribe ** # What Refuel did in October ![](https://www.refuelcreative.com.au/hubfs/refuel%20did%20in%20oct.png) [Tori Haywood](https://www.refuelcreative.com.au/blog/author/tori-haywood) • Published: 24 November 2023 Last updated: 22 April 2024 [Websites](https://www.refuelcreative.com.au/blog/tag/websites) [Google Ads](https://www.refuelcreative.com.au/blog/tag/google-ads) [HubSpot](https://www.refuelcreative.com.au/blog/tag/hubspot) Hey racers, it's been a while since we've caught you up on everything that's going on at Refuel Creative. So buckle up and get ready for an adrenaline-fuelled ride as we take you through our major wins for the month. In this blog, we're thrilled to share the incredible achievements we've accomplished for our clients. It's been a month full of triumphs and breakthroughs as we've worked closely with businesses to help them grow and succeed in their marketing goals. ## Google Ads: All aboard the ferry to ROAS-land Throughout this month, we have achieved remarkable successes for our clients across the board. Collaborating closely with businesses, we have propelled them towards their marketing goals through our proven strategies and innovative design solutions. [SeaLink Marine and Tourism, ](https://www.refuelcreative.com.au/case-studies/sealink-all-aboard-the-ferry-to-roas-land)one of the largest tourism operators in Australia, has been a loyal client of ours for over 5 years. Recently, we visited Cape Jervis (the departure point for the SeaLink Kangaroo Island ferry), where our videographer Fraser filmed video content for our case study. Our case study focuses on our success across their Pay Per Click (PPC) and Search Engine Marketing (SEM) strategies.  Read the full case study Since embarking on this project in 2019, the results have been remarkable. SeaLink has experienced a staggering 650% increase in conversions, a 270% increase in conversion value, a remarkable 78% reduction in cost per conversion, and a significant 62% increase in spending. These achievements are a testament to the power of data-driven solutions and our commitment to helping businesses thrive in the ever-evolving landscape of digital marketing ## HubSpot: Trophies in the cabinet But that's not all! We've also achieved yet another impressive win. Refuel Creative was crowned the winner for the Asia-Pacific region in the prestigious Platform Excellence category at HubSpot's highly anticipated semi-annual [2023 Impact Awards](https://www.refuelcreative.com.au/blog/refuel-creative-named-a-winner-in-hubspots-2023-apac-impact-awards). This incredible recognition is awarded to members of the HubSpot Solution Partner Program who consistently go above and beyond to help their clients thrive. Our exceptional work with K-TIG, collaborating closely with their marketing, sales, and customer service teams to revamp their strategy and optimise their HubSpot usage. Additionally, we designed and developed a brand-new website that focused on driving conversions and generating leads, resulting in an astounding 172% increase in leads and a remarkable 45% surge in website traffic within the first three months. To hear more on K-TIG's success with their new website, check out our [case study](https://www.refuelcreative.com.au/case-studies/k-tig-a-comprehensive-hubspot-rebuild).  ## Highlights from our blog... ### Turbocharge your MER Let's take a thrilling ride on the race track of Marketing Efficiency Ratio (MER) and discover why it's crucial to keep a close eye on this number. This essential metric serves as a guide to determine whether your business is achieving optimal results and crossing the finish line with flying colors. By using a simple formula, you can evaluate if you're meeting your KPIs and select the key metric to focus on. While a good MER may vary for each business, targeting your own allows you to gain a better understanding of what constitutes an appropriate benchmark. To help you shift gears with MER, read the whole [blog](https://www.refuelcreative.com.au/blog/turbocharge-your-business-with-the-mer) post. ### Navigate the marketing funnel Strap yourself in for an exhilarating journey through the modern marketing funnel, where each tactic, tool, and channel has its own dedicated lane. While marketing funnels may vary in appearance, we adhere to the essential four stages of awareness, consideration, decision, and retention. These crucial stages serve as the guiding principles that help determine how to prioritize your marketing efforts, ensuring that you achieve outstanding results. Look at the suggestions to use the [marketing funnel](https://www.refuelcreative.com.au/blog/supercharge-your-marketing-navigating-the-modern-marketing-funnel) to its full potential in our blog. ### Running trade promotions on Meta ads In 2022, Meta made significant updates to its marketing policy for gambling and gaming services. As a result, advertisers are now required to seek permission before running any advertisements under this new policy. This requirement extends to companies that may not be primarily focused on gambling or gaming but engage in trade promotions that involve competition. Therefore, businesses must ensure that their design and content align with the specific requirements set by Meta. Read our full blog to understand the new [Meta policy ](https://www.refuelcreative.com.au/blog/meta-ads-and-gaming-compliance)and ensure your account doesn’t get suspended. ## Pitcrew, over and out. That's all for this month's update from Refuel Creative. We hope you've enjoyed the ride and are as excited as we are about our major wins and industry insights. Stay tuned for more thrilling updates and innovative solutions in the world of digital marketing. Until then, keep racing towards your marketing goals with Refuel Creative by your side. Start your journey with Refuel today. [Get in touch ** ](https://www.refuelcreative.com.au/contact) ![Tori Haywood](https://www.refuelcreative.com.au/hubfs/Tori%20Haywood%20--%20team.png) ### Tori Haywood Tori Haywood, our former intern, is now our Marketing Assistant. She moved from the countryside to the city to pursue her passion for marketing and creativity. With a Media and Communications degree and a strong retail background, she brings valuable experience to our team. [Read more of my blogs ** ](https://www.refuelcreative.com.au/blog/author/tori-haywood) ## More like this ![HubSpot 2023 Impact Awards: Platform Excellence](https://www.refuelcreative.com.au/hubfs/refuel-creative-hubspot-platform-excellence.jpg) #### Refuel Creative named a winner in HubSpot’s 2023 APAC Impact Awards Refuel Creative have won a HubSpot Impact Award for Platform Excellence... [Read more ** ](https://www.refuelcreative.com.au/blog/refuel-creative-named-a-winner-in-hubspots-2023-apac-impact-awards) ![Website content displayed across different devices including a desktop screen, laptop and mobile phone.](https://www.refuelcreative.com.au/hubfs/new%20website.png) #### Client sites we Refuelled for launch in 2020 Refuel Creative was proud to work with some amazing clients in 2020,... [Read more ** ](https://www.refuelcreative.com.au/blog/client-sites-we-refuelled-for-launch-in-2020) ![South Australian marketing agency Refuel Creative wins two global awards in HubSpot's Impact Awards.](https://www.refuelcreative.com.au/hubfs/refuel-hubspot-impact-award-winners.jpg) #### Refuel Creative a dual winner in HubSpot’s 2020 Impact Awards South Australian marketing agency Refuel Creative wins two global awards... [Read more ** ](https://www.refuelcreative.com.au/blog/refuel-creative-a-dual-winner-in-hubspots-2020-impact-awards) ![Screenshot of Refuel team during a Zoom call in November 2020](https://www.refuelcreative.com.au/hubfs/Refuel%20Team%20on%20Zoom%20WFH%20during%20lockdown.png) #### The ups and downs of working from home in 2020 The team at Refuel Creative share their experiences of working from home... [Read more ** ](https://www.refuelcreative.com.au/blog/the-ups-and-downs-of-working-from-in-2020) ![hubspot gold blog feature image](https://www.refuelcreative.com.au/hubfs/hubspot%20gold%20blog%20feature%20image.jpg) #### Refuel Creative Becomes A Gold-Tier HubSpot Agency Partner Refuel Creative announced that it has achieved Gold status as a HubSpot... [Read more ** ](https://www.refuelcreative.com.au/blog/refuel-creative-becomes-a-gold-tier-hubspot-agency-partner) ![man looking through binoculars with dollar signs](https://www.refuelcreative.com.au/hubfs/I%20See%20Money%20300x400.png) #### Start the new financial year off as our new Sales & Account Manager Start the new financial year off at Refuel Creative as our new Sales &... [Read more ** ](https://www.refuelcreative.com.au/blog/start-the-new-financial-year-off-as-our-new-sales-account-manager) ## [Partner with us ** to do great things](https://www.refuelcreative.com.au/contact) Speak with us directly [1300 699 742](tel:1300699742) Visit our office 228A St Vincent Street Port Adelaide, SA 5015 United States [+1 844 981 0482](tel:+18449810482) United Kingdom [+44 800 069 8699](tel:+448000698699) Switzerland [+41 22 518 08 15](tel:+41225180815) Canada [+1 833 495 0855](tel:+18334950855) Mexico [+52 800 953 1371](tel:+528009531371) - [Who we are ](https://www.refuelcreative.com.au/who-we-are) - [Our partners ](https://www.refuelcreative.com.au/who-we-are/our-partners) - [Our values ](https://www.refuelcreative.com.au/who-we-are/our-values) - [Meet the crew ](https://www.refuelcreative.com.au/who-we-are/meet-the-pit-crew) - [Join the team ](https://www.refuelcreative.com.au/who-we-are/join-the-team) - [What we do ](https://www.refuelcreative.com.au/what-we-do) - [Digital strategy ](https://www.refuelcreative.com.au/what-we-do/digital-strategy) - [Marketing automation ](https://www.refuelcreative.com.au/what-we-do/marketing-automation) - [HubSpot CRM implementation ](https://www.refuelcreative.com.au/what-we-do/hubspot-crm-implementation) - [Analytics and reporting ](https://www.refuelcreative.com.au/what-we-do/analytics-and-reporting) - [Web design and development ](https://www.refuelcreative.com.au/what-we-do/web-design-and-development) - [Managed WordPress hosting ](https://www.refuelcreative.com.au/what-we-do/managed-wordpress-hosting) - [SEO ](https://www.refuelcreative.com.au/what-we-do/search-engine-optimisation) - [Google Ads and PPC advertising ](https://www.refuelcreative.com.au/what-we-do/google-ads-and-ppc-advertising) - [Digital advertising and P4P ](https://www.refuelcreative.com.au/what-we-do/digital-advertising) - [Social media marketing ](https://www.refuelcreative.com.au/what-we-do/social-media-marketing) - [Content marketing ](https://www.refuelcreative.com.au/what-we-do/content-marketing) - [Video production ](https://www.refuelcreative.com.au/what-we-do/video-production) - [Email marketing ](https://www.refuelcreative.com.au/what-we-do/email-marketing) - [Training and speaking ](https://www.refuelcreative.com.au/what-we-do/training-and-speaking) - [Smart phone systems ](https://www.refuelcreative.com.au/what-we-do/smart-phone-systems) - [AI and automation ](https://www.refuelcreative.com.au/what-we-do/ai-and-automation) - [Our work ](https://www.refuelcreative.com.au/case-studies) - Resources - [Blog ](https://www.refuelcreative.com.au/blog) - [Downloads and resources ](https://www.refuelcreative.com.au/resources) - [Glossary ](https://www.refuelcreative.com.au/glossary) - [Events ](https://www.refuelcreative.com.au/events) Refuel Creative Pty Ltd © 2026 [ Legal centre ](https://www.refuelcreative.com.au/help/legal-centre) Acknowledgement of country [** ](https://www.facebook.com/refuel.digital/) [** ](https://www.instagram.com/refuelcreative/) [** ](https://www.linkedin.com/company/refuel-creative/) [** ](https://www.threads.net/@refuelcreative) [** ](https://www.tiktok.com/@refuelcreative) [** ](https://twitter.com/refueldigital) [** ](https://www.youtube.com/@refuelcreative) ** We acknowledge the Traditional Owners of country in which we work and recognise their continuing connection to land, waters and culture. 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