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Before submitting a ticket, you might find an instant answer in our Help Centre.

  1. Visit our Help Center: https://www.refuelcreative.com.au/help
  2. Use the search bar to enter keywords related to your question (e.g., “redirect issue,” “billing update,” “homepage slider”).
  3. Browse categories on the left-hand menu. We have everything from “Website Updates” to “Analytics & Tracking.”
  4. Click a relevant article to view step-by-step solutions, screenshots, and best practices.
Tip: If you can’t find an article that addresses your issue, you can raise a ticket directly from the Help Centre or via live chat.