Live chat & instant assistance
Chat to us in real time using the live chat in the bottom right hand corner of your screen.
How do I chat with a support agent in real time?
To contact support via Live Chat, use the Live Chat widget in the bottom right corner of any help page. An AI support agent will first suggest relevant Help Centre articles; if those don't resolve your issue, you can raise a support ticket directly from the chat.
- Look for the Live Chat widget in the bottom right corner of any help page.
- Click Chat with us and type your question.
- The AI support agent will respond and suggest relevant Help Centre articles based on your question.
- If those don’t resolve your issue, type Raise a ticket, and we’ll collect the details to create a new support ticket on your behalf.
- If a live agent is available, you will be connected to them directly to continue the conversation in real time.