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How to transfer your Canva account to a new email address

To transfer your Canva account to another email address when you no longer have access to the original email, follow these steps.

Contact Canva Support

The most effective way to transfer your account is to contact Canva Support directly. They can assist you in changing the email associated with your existing account.

Manual transfer of designs

If you prefer to manually transfer your designs to a new account, you can do so by following these steps:

  1. Organise your designs: In your old account, create a folder and place all your designs into this folder.

  2. Share the folder:

    Share the folder with the new email address you want to use (e.g., your new Canva account email) and give it "Can edit" permission.

  3. Copy designs in new account:

    • Log into your new account.
    • Go to the "Shared with you" section, open the shared folder, select all the designs, and choose "Make a copy." This will create new versions of the designs that you own in your new account.

Transfer of uploads

To transfer your uploads (images/videos) to the new account:

  1. Download from old account:

    • In your old account, navigate to Projects > Uploads.
    • Select the images or videos you want to transfer and click Download.

  2. Upload to new account:

    • In your new account, drag and drop the downloaded files to re-upload them.

Conclusion

By following these steps, you can successfully transfer your Canva account or its contents to a new email address. For any further assistance, contacting Canva Support is recommended.