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How to Resolve Delayed Updates on Your Home Page

This article explains why updates made to the home page may not immediately appear on the public page and provides guidance on resolving this issue.

 

Reasons for Delayed Updates on the Home Page

  1. Cache Delay: After making changes to the home page, there may be a delay in the updates appearing due to caching. Caching is a process that stores a version of the page to speed up loading times. If the cache is not cleared, users may continue to see the old version of the page.

  2. Manual Cache Clearing: To ensure that the changes are reflected immediately, it may be necessary to manually clear the site cache. This can often be done through the website's content management system (CMS) or by contacting support for assistance.

  3. Propagation Time: Even after clearing the cache, it may take a few minutes for the changes to propagate and be visible to all users. It is recommended to wait for a short period (5-10 minutes) after clearing the cache before checking if the updates are visible.

Steps to Resolve Home Page Update Issues

  1. Check for Cache: If updates are not visible, check if the site cache needs to be cleared. This can often be done in the settings of the CMS.

  2. Clear Site Cache: If you have access to the CMS, locate the option to clear the site cache. This is typically found in the performance or settings section.

  3. Wait for Propagation: After clearing the cache, wait for approximately 5-10 minutes to see if the changes appear on the public page.

  4. Contact Support: If the changes still do not appear after following the above steps, reach out to customer support for further assistance. Provide details about the changes made and any steps already taken.

Conclusion

Updates to the home page may not show immediately due to caching issues or propagation delays. By clearing the site cache and allowing time for the changes to take effect, users can resolve most visibility issues. If problems persist, contacting support can provide additional help.