How to access Google-hosted mailboxes in email clients

How you can access the Google-hosted mailboxes

• You can sign in to the mailboxes using Gmail (web) if you prefer to use the Google interface.
• The mailboxes have been configured so they can also be added to other email clients (for example, Outlook app, Apple Mail, or other desktop/mobile clients). This lets users continue using their preferred mail client while the mailboxes remain hosted by Google.

How to add a Google-hosted mailbox to common clients

Gmail (add another account)

• Use Gmail’s account-add flow in the Gmail web or mobile interface to add the mailbox so it appears alongside your existing Gmail accounts.
• See Google’s instructions

Outlook (Windows / desktop)

• Add the mailbox as another account in Outlook using Outlook’s Add Account flow or account settings.
• See Outlook’s documentation

General notes

• Credentials for each mailbox can be provided and used to configure the account in the client of your choice.
• If you need step-by-step guidance for a specific mail client, follow the official client documentation linked above or request assistance for that specific client.

Troubleshooting tips

• If you cannot log in to a mailbox, verify the username and password being used in the client.
• If mail sent to a mailbox is not being received in a client, confirm the mailbox is correctly added and authenticated in that client.
• If you prefer live guidance, arrange a call or screen-share with support so an agent can walk you through adding the account to your chosen client.

Conclusion

Your mailboxes are hosted with Google (Gmail) and can be accessed either through Gmail directly or added to other email clients (such as Outlook) using standard account-adding procedures. Refer to the linked Gmail and Outlook support pages for client-specific setup steps.