How often will I get an invoice?
This varies depending on your agreement, but generally it will be at the start of each month.
How does billing work?
Billing depends on your engagement type. Retainer and monthly clients are invoiced at the start of each month for the previous month's work, while project clients follow a deposit-and-instalment schedule outlined in their contract.
Retainer and monthly clients
You will receive an invoice by email at the start of each month for work completed in the previous month. Where work has spanned multiple months, it will appear across the corresponding invoices — for example, one hour completed in August and one hour completed in September will each appear on their respective monthly invoice. You have not been charged twice.
Project clients
If you're working with us on a project, you will typically have a payment structure outlined in your contract. A common example looks like this:
- 50% deposit due on sign off
- 25% instalment due on completion of key milestones (as defined in your contract).
- 25% instalment due on final delivery
Need something different?
Please contact us to discuss a payment arrangement that suits your project and budget.